Advisers who are seeking information from the Fund on behalf of a FES Super member must provide the Superannuation Board with a valid adviser authority together with certified proof of identity documentation for the member. These third party authorities will be valid for a maximum period of 12 months from the date of receipt, and may be cancelled earlier by the member by way of written notice to the Superannuation Board.

This rule applies to all third party authorities including the situation where a member wishes their spouse or partner to obtain information on their behalf, and is intended to protect the member's personal details.

If the adviser or other third party authority is no longer valid (i.e. it is more than 12 months from the date of its receipt) the Superannuation Board will require a written update to be made by the adviser or member before disclosing any details to the third party.